Work Experience

Qwick · Remote · 06/25–02/26

B2B, B2B2C SaaS, Staffing Marketplace (Web + iOS/Android)

• Led post-merger design for Gigpro + Qwick, unifying product, brand, and marketing across web, mobile, and CMS.
• Executed a 6-month, 27-market product unification and feature-parity rollout.
• Directed brand reskin and design system governance across the Pro app, Business platform, and marketing site.
• Led operations, compliance, and marketplace health features supporting W2 worker capabilities.
• Supported new product development using Figma Make to prototype early concepts.

Gigpro · Remote · 04/22–05/25

B2B, B2B2C SaaS, Staffing Marketplace (Web + iOS/Android)

• Led product, brand, and marketing design for a two-sided staffing platform across business web, Pro mobile, and marketing site.
• Directed two brand evolutions and one acquisition integration, establishing a modular design system and governance guidelines.
• Shipped 85+ features and launched new products including Hire, Engage, Jobs, and Connect.
• Rebuilt the marketing site from Duda to Contentful in under 2 months, reducing engineering and design dependency.
• Drove revenue growth from $4.1M to $15.5M, paid gigs up 299%, and fill rate above 85%.

Airtime · Remote · 11/21–04/22

B2B Communications, Video Presentation & Collaboration Tools

• Designed engaging experiences for Airtime Creator, a video presentation and collaboration tool for virtual calls and events, using proofs-of-concept and prototypes to validate concepts and inform product strategy and roadmap.

Stable Kernel · Remote · 08/21–11/21

Enterprise Workflow Tools, Kitchen Display Systems & Fulfillment

• Led UX research and design for Chick-fil-A’s Kitchen Production System, reimagining front-of-house bagging and order fulfillment.
• Directed the project end to end, from field research and team member/operator interviews through ideation, interactive Figma prototyping, and testing touch, bump bar, and hybrid interaction models; findings informed roadmap recommendations including clearer order status indicators, simplified additions/omissions formatting, and a card-based track layout for order tickets.

Attentive · Remote · 01/21–04/21

B2B SaaS, Mobile Messaging, SMS Marketing, Marketing Automation

• Designed 0-to-1 conversational messaging features (Automated Replies, two-way steps) for SMS/MMS to drive engagement and sales, collaborating across design, product, and engineering to research, prototype, and test automation capabilities.

FullStory · Atlanta · 01/19–12/20

B2B SaaS, UX & Analytics, Digital Analytics, Session Replay

• Led design for core product areas including Dashboards and Metrics, and owned end-to-end design for FullStory’s Technology & Solutions Portal for customers and partners.
• Created and implemented FullStory’s first design system (Figma + Storybook), partnering with front-end engineering to improve design consistency, developer productivity, and long-term scalability.

PureCars · Atlanta · 01/18–01/19

B2B Marketing Platform, B2C E-Commerce Mobile App, Data Analytics, Digital Advertising

• Led design and launch of multiple 0-to-1 products on the Labs team: Signal Pro (multi-channel attribution analytics for automotive marketers), Signal Insights (partner analytics app), and Joyride (consumer mobile car-buying app).
• Translated complex advertising, inventory, and shopper-behavior data into clear, actionable dashboards and mobile experiences for dealers and end users.

Digital Scientists · Alpharetta · 05/16–01/18

B2B SaaS, UX & Analytics, Digital Analytics, Session Replay

• Led MVP design for Mailchimp’s omnichannel marketing platform, laying the groundwork for Landing Pages, Direct Mail, Shoppable Pages, and Ad Network.
• Designed 0-to-1 products for enterprise accounts, small businesses, and local startups across marketing automation and e-commerce.